Order Processing Times
In-stock orders get same-day processing. Orders placed on weekends or holidays begin processing the next business day. During high-volume periods or promotions, processing may take slightly longer.
Some items ship directly from the manufacturer or a partner warehouse, which can affect processing and delivery times. Estimated availability is shown on the product page.
Shipping Methods & Rates
We ship via trusted carriers including FedEx, UPS, and USPS. Standard ground shipping is free on all U.S. orders. Expedited shipping is available for eligible items and is quoted after you order; nothing extra is charged without your approval.
The standard shipping option shows $0 at checkout. Review the displayed shipping rate before placing your order.
Delivery Estimates
Same-day processing on in-stock orders. For U.S. orders:
- Standard 3–5 business days (5–7 business days to Alaska and Hawaii)
- Expedited delivery (2–3 business days) is available for eligible items and is quoted after you order; nothing extra is charged without your approval
For displays 43 inches and larger, ETA may vary. Standard and expedited parcel delivery windows do not apply to these displays.
Estimates are not guarantees. Weather, carrier delays, and remote destinations can extend delivery times.
Order Tracking
When your order ships, we email a tracking number so you can follow it to your door. You can also view status anytime in Order Tracking under your account.
Shipping Destinations
We accept orders only with U.S. shipping and billing addresses (the 50 states and DC). We cannot accept international, APO/FPO or U.S. territory addresses.
Damaged or Lost in Transit
Please inspect your shipment on arrival. If a package arrives damaged, keep all packaging and contact us within 48 hours so we can file a carrier claim and arrange a replacement or refund.
If tracking shows delivered but you have not received your order, contact us and we will work with the carrier to investigate and make it right. See our Refund & Return Policy for related details.
Questions?
For help with shipping options or a delivery in progress, call (800) 581-6868, email support@audiovideonation.com, or use Live Chat during business hours.