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In Stock Same-day processing on in-stock orders Ships after order confirmation Contact us for availability
Same-day processing on in-stock orders. US orders arrive in 3–5 business days (AK/HI 5–7) · Expedited delivery (2–3 business days) is available for eligible items. Ships after order confirmation. Contact us for availability. Tracking number emailed when your order ships. Shipping policy
Product Overview
Samsung CY-HDS02A-4 Reach 4. 0 CY-HDS02A/ZA.
Key Features
Flexible, easy-to-use and low cost solution for hospitality TV management over coaxial infrastructure
Highlights
• Eliminate the manual labor involved in room-by-room visits to
each guest room by using a single-location remote solution that
saves management cost
• Offer guests a way to rapidly access content with an intuitive user
interface (UI)
• Deliver information automatically with service content through the
LYNK REACH Server
• Lower total cost of ownership (TCO) by eliminating the need for
extra equipment and staff
Manage hospitality displays using existing infrastructure
A look at the current IT infrastructure situation in the hotel industry reveals 95 percent of hotels utilize coaxial cables.
Typically, property managers enlist personnel to visit every guest room to perform system upgrades, set changes and other maintenance. Manually updating each TV throughout the property
consumes valuable labor and operational costs. A manual process requires additional equipment and maintenance, contributing to continually rising costs associated with digital TVs (DTVs) on
properties.
Samsung LYNK REACH and LYNK REACH Server are a software and hardware solution for better managing and maintaining guest room TV content. Property managers can provide a variety of information for customers and other information that the hotel wishes to provide to them through coaxial cables. The property managers can change the background, text, image or logo on the TV with user-friendly content editing tools. Plus, users can create the desired information accurately and easily by viewing the content on a full screen.
LYNK REACH Server is a dedicated server for using the LYNK REACH software solution, which provides a flexible UI. REACH Server provides a straightforward way to manage several hundred hospitality displays remotely from one central location. Typically, properties must upgrade TV firmware and deliver content updates and channel mapping changes by deploying personnel throughout the site. Staff members use cloned USB devices to update each room display one at a time. LYNK REACH interface is designed to display content on in-room screens and provide PC-based content management for hotel personnel. In-room screen content includes hotel information, weather, and marketing messages for guests. The interface helps content managers readily edit and manage information and at the same time be able to provide content through the REACH Server. With remote upgrades using the LYNK REACH Server, staff members can eliminate service limitations and interruptions, leaving them more time to deliver customer services.
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Same-day processing on in-stock orders; orders placed on weekends or holidays begin processing the next business day. For US orders: Standard 3–5 business days (5–7 business days to Alaska and Hawaii). Expedited delivery (2–3 business days) is available for eligible items and is quoted after you order. Estimates are not guarantees; weather, carrier delays, and remote destinations can extend delivery times.
We accept orders only with U.S. shipping and billing addresses (the 50 states and DC). We cannot accept international, APO/FPO, or U.S. territory addresses. We ship via carriers including FedEx, UPS, and USPS. Standard ground shipping is free on all U.S. orders. Expedited shipping is available for eligible items and is quoted after you order; nothing extra is charged without your approval.
Inspect your order on arrival. If an item arrives damaged, defective, or is not what you ordered, contact us within 48 hours so we can arrange a replacement or refund at no cost to you, including return shipping. If a package arrives damaged in transit, also keep all packaging so we can file a carrier claim.
Full policy: Shipping Policy Full policy: Refund & Return Policy
Most items can be returned within 30 days of the delivery date for a refund or exchange, and every return needs an RMA number. For a full refund, items may be opened but must be unused, in original condition with all accessories and packaging, and any free promotional items must be included. Except for damaged, defective, or mis-shipped items, you pay return shipping. Items returned incomplete, used, or missing original packaging may be subject to a restocking fee of up to 15% or a partial refund. Custom-configured and clearance/final-sale items, opened software, downloadable content, gift cards, opened consumables and personal-use items, and items missing serial numbers or manufacturer packaging can’t be returned. Any exceptions are noted on the product page.
Once we receive and inspect your return, we email you to confirm approval. Approved refunds go to your original payment method, typically within 3–5 business days of inspection, and your bank or card issuer may take an additional 5–10 business days to post the credit. Original shipping charges are non-refundable unless the item arrived damaged, defective, or was shipped in error.
A manufacturer warranty may apply to an eligible product. Coverage, term, and claim process vary by product, condition, and manufacturer, so check the product listing and manufacturer documentation for the exact term. Open-box, refurbished, used, and final-sale items may have different terms. If warranty eligibility is important to your purchase, contact us before ordering so we can confirm the information available for this item. Our support team can also help locate documentation or start an eligible claim.
We accept Visa, Mastercard, American Express, and Discover cards, PayPal, and Google Pay on supported devices and browsers; checkout shows the options available for your order and device. Purchase orders, NET 30 terms, and wire transfers are offline and by arrangement only. Call us at (800) 581-6868 (Mon–Fri 9 AM – 6 PM ET), email support@audiovideonation.com, or use Live Chat when available.
30-day returns on most items (RMA required). For a full refund, items may be opened but must be unused, in original condition with all accessories and packaging
Return policyReport it within 48 hours for a replacement or refund at no cost, including return shipping
Damaged item policy