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Key specs
In Stock Same-day processing on in-stock orders Available to order; contact us to confirm lead time Contact us for availability
Key specs
Same-day processing on in-stock orders. US orders arrive in 3–5 business days (AK/HI 5–7) · Expedited delivery (2–3 business days) is available for eligible items. Lead time is confirmed after you order. Contact us for availability. Tracking number emailed when your order ships. Shipping policy
Product Overview
Samsung HG32NJ690WFXZA 32″ Full HD Smart Hospitality TV with Pro:Idiom and Tizen.
Key Features
The Samsung HQ50A/NJ690W enables operators to create welcoming environments ready to impress their guests, even when space is limited. Its compact design seamlessly blends into any setting to maximize space, allowing visitors to relax in comfort while enjoying signature QLED quality.
Quantum Dot technology delivers our finest picture ever. With 100% Color Volume, Quantum Dot takes light and turns it into breathtaking color that stays true at any level of brightness.
Ultra-slim design provides further flexibility, enabling operators to create optimized room layouts that increase guest comfort.
Each Samsung display includes an intuitive, customizable home menu that streamlines content exchange between healthcare operators and guests. Content managers can easily incorporate images, logos and feature icons specific to guest needs while reinforcing special offers and branding.
Backed by the powerful TIZEN operating system, Samsung displays ensure secure content delivery across the application, platform and system layers.
Beyond its advanced graphics capabilities, Samsung’s H.Browser empowers smooth application development. All apps can be stored within the TIZEN OS and are supported by Web Simulator and Remote Web Inspector tools that further refine app performance and security.
Compatible with existing LAN, Wi-Fi and coaxial infrastructures, Samsung’s LYNK REACH 4.0 content platform centralizes and streamlines overall maintenance. Managers now can remedy issues across single displays or display groups before they escalate.
Additionally managers can use LYNK REACH 4.0 to deliver customized guest messaging. Upon arrival, guests can receive a personalized greeting along with information about promotions or on-site amenities relevant to their stay. LYNK REACH 4.0 also provides express check-out for added convenience.
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Same-day processing on in-stock orders; orders placed on weekends or holidays begin processing the next business day. For US orders: Standard 3–5 business days (5–7 business days to Alaska and Hawaii). Expedited delivery (2–3 business days) is available for eligible items and is quoted after you order. Backordered and special-order items ship on confirmed lead times. Estimates are not guarantees; weather, carrier delays, and remote destinations can extend delivery times.
We accept orders only with U.S. shipping and billing addresses (the 50 states and DC). We cannot accept international, APO/FPO, or U.S. territory addresses. We ship via carriers including FedEx, UPS, and USPS. Standard ground shipping is free on all U.S. orders. Expedited shipping is available for eligible items and is quoted after you order; nothing extra is charged without your approval.
Inspect your order on arrival. If an item arrives damaged, defective, or is not what you ordered, contact us within 48 hours so we can arrange a replacement or refund at no cost to you, including return shipping. If a package arrives damaged in transit, also keep all packaging so we can file a carrier claim.
Full policy: Shipping Policy Full policy: Refund & Return Policy
Most items can be returned within 30 days of the delivery date for a refund or exchange, and every return needs an RMA number. For a full refund, items may be opened but must be unused, in original condition with all accessories and packaging, and any free promotional items must be included. Except for damaged, defective, or mis-shipped items, you pay return shipping. Items returned incomplete, used, or missing original packaging may be subject to a restocking fee of up to 15% or a partial refund. Special-order, custom-configured, and clearance/final-sale items, opened software, downloadable content, gift cards, opened consumables and personal-use items, and items missing serial numbers or manufacturer packaging can’t be returned. Any exceptions are noted on the product page.
Once we receive and inspect your return, we email you to confirm approval. Approved refunds go to your original payment method, typically within 3–5 business days of inspection, and your bank or card issuer may take an additional 5–10 business days to post the credit. Original shipping charges are non-refundable unless the item arrived damaged, defective, or was shipped in error.
A manufacturer warranty may apply to an eligible product. Coverage, term, and claim process vary by product, condition, and manufacturer, so check the product listing and manufacturer documentation for the exact term. Open-box, refurbished, used, and final-sale items may have different terms. If warranty eligibility is important to your purchase, contact us before ordering so we can confirm the information available for this item. Our support team can also help locate documentation or start an eligible claim.
We accept Visa, Mastercard, American Express, and Discover cards, PayPal, and Google Pay on supported devices and browsers; checkout shows the options available for your order and device. Purchase orders, NET 30 terms, and wire transfers are offline and by arrangement only. Call us at (800) 581-6868 (Mon–Fri 9 AM – 6 PM ET), email support@audiovideonation.com, or use Live Chat when available.
30-day returns on most items (RMA required). For a full refund, items may be opened but must be unused, in original condition with all accessories and packaging
Return policyReport it within 48 hours for a replacement or refund at no cost, including return shipping
Damaged item policy