Shopping Open Box: What to Check and When It’s Worth It

What to look at before you buy an open-box item, and when it can be a good way to save.

Open-box items can be a good way to save on AV equipment.

How we label open-box items

Open-box and previously used items are sold as Open Box. Look at the product photos and description on each listing, and contact our team with any questions before you buy.

What to check before you buy

Read the product page and look at the photos.
Confirm the item is compatible with your setup.
Review the return window before you order.

When open box makes sense

Good candidates: items that are easy to verify (e.g. cables, mounts), or where you’re comfortable testing quickly. Be cautious with complex or fragile gear (e.g. projectors, high-end cameras) unless the discount is large and the return policy is clear.

After delivery

Test within the return window. Check all ports, inputs, and features. If something’s wrong, contact support right away.

See our current open-box deals and filter by category, brand, and price.