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In Stock Same-day processing on in-stock orders Available to order; contact us to confirm lead time Contact us for availability
Same-day processing on in-stock orders. US orders arrive in 3–5 business days (AK/HI 5–7) · Expedited delivery (2–3 business days) is available for eligible items. Lead time is confirmed after you order. Contact us for availability. Tracking number emailed when your order ships. Shipping policy
Product Overview
BSS BLU-102M Soundweb London Conferencing Processor with AEC and Telephone Hybrid.
Key Features
The Soundweb London BLU-102 offers a fixed configuration of 10 analog inputs and 8 analog outputs, an analog telephone interface, configurable signal processing, AEC processing and a high bandwidth, fault tolerant digital audio bus. The RJ-11 port enables the BLU-102 to interface with a standard POTS (aka PSTN or Analog PBX) telephone network. The BLU-102 has open architecture which is fully configurable through HiQnet London Architect. A rich palette of processing and logic objects and a "drag and drop" method of configuration provide a simple and familiar design environment.
The BLU-102 contains dedicated AEC processing for up to 8 independent AEC algorithms. The AEC algorithm can be applied to signals coming from the local analog inputs or from the digital audio bus. 8 individual AEC references (one per algorithm) allow the user to provide a solution for multiple conferencing spaces using a single device. Automatic Gain Control (AGC) and Noise Cancellation (NC) are also provided per AEC algorithm. AGC ensures that microphone levels remain at an optimum level and NC removes steady state noise (such as from a projector fan or air conditioning device) from the signal path.
This processor features a low latency, fault tolerant digital audio bus of 48 channels which uses standard Category 5e cabling giving a distance of 100m between compatible devices. Fiber media converters can be used to increase the distance between devices to over 40km. The BLU-102 is compatible with the entire Soundweb London family and its 48 channel digital audio bus represents channels 1-48 of the larger 256 channel digital audio bus when integrated with the BLU-800, BLU-320, BLU-160, BLU-120, BLU-BIB and BLU-BOB devices.
Analog Inputs provide software configurable gain in 6dB steps up to +48dB per channel and software selectable Phantom Power per channel. Phantom Power, Signal Present and Clip information per channel is easily accessible, without the requirement for a PC, from clear front panel LED indication. A bi-directional locate function allows devices to be identified both from and within HiQnet London Architect.
12 Control Inputs and 6 Logic Outputs allow the BLU-102 to be integrated with GPIO compatible devices. The Soundweb London Interface Kit, comprehensive documentation which details how Soundweb London systems can be integrated with third party control systems, is included within the installation of HiQnet London Architect. The BLU-102 and the other members of the Soundweb London family provide the building blocks of the perfectly tailored system solution.
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Same-day processing on in-stock orders; orders placed on weekends or holidays begin processing the next business day. For US orders: Standard 3–5 business days (5–7 business days to Alaska and Hawaii). Expedited delivery (2–3 business days) is available for eligible items and is quoted after you order. Backordered and special-order items ship on confirmed lead times. Estimates are not guarantees; weather, carrier delays, and remote destinations can extend delivery times.
We accept orders only with U.S. shipping and billing addresses (the 50 states and DC). We cannot accept international, APO/FPO, or U.S. territory addresses. We ship via carriers including FedEx, UPS, and USPS. Standard ground shipping is free on all U.S. orders. Expedited shipping is available for eligible items and is quoted after you order; nothing extra is charged without your approval.
Inspect your order on arrival. If an item arrives damaged, defective, or is not what you ordered, contact us within 48 hours so we can arrange a replacement or refund at no cost to you, including return shipping. If a package arrives damaged in transit, also keep all packaging so we can file a carrier claim.
Full policy: Shipping Policy Full policy: Refund & Return Policy
Most items can be returned within 30 days of the delivery date for a refund or exchange, and every return needs an RMA number. For a full refund, items may be opened but must be unused, in original condition with all accessories and packaging, and any free promotional items must be included. Except for damaged, defective, or mis-shipped items, you pay return shipping. Items returned incomplete, used, or missing original packaging may be subject to a restocking fee of up to 15% or a partial refund. Special-order, custom-configured, and clearance/final-sale items, opened software, downloadable content, gift cards, opened consumables and personal-use items, and items missing serial numbers or manufacturer packaging can’t be returned. Any exceptions are noted on the product page.
Once we receive and inspect your return, we email you to confirm approval. Approved refunds go to your original payment method, typically within 3–5 business days of inspection, and your bank or card issuer may take an additional 5–10 business days to post the credit. Original shipping charges are non-refundable unless the item arrived damaged, defective, or was shipped in error.
A manufacturer warranty may apply to an eligible product. Coverage, term, and claim process vary by product, condition, and manufacturer, so check the product listing and manufacturer documentation for the exact term. Open-box, refurbished, used, and final-sale items may have different terms. If warranty eligibility is important to your purchase, contact us before ordering so we can confirm the information available for this item. Our support team can also help locate documentation or start an eligible claim.
We accept Visa, Mastercard, American Express, and Discover cards, PayPal, and Google Pay on supported devices and browsers; checkout shows the options available for your order and device. Purchase orders, NET 30 terms, and wire transfers are offline and by arrangement only. Call us at (800) 581-6868 (Mon–Fri 9 AM – 6 PM ET), email support@audiovideonation.com, or use Live Chat when available.
30-day returns on most items (RMA required). For a full refund, items may be opened but must be unused, in original condition with all accessories and packaging
Return policyReport it within 48 hours for a replacement or refund at no cost, including return shipping
Damaged item policy